1. Introduction
Marble Ceilings LLC ("we," "us," or "our") operates Ultra Black — The Blackest Trivia Game You Know ("the App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the App.
By downloading or using the App, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use the App.
This Privacy Policy should be read alongside our Terms of Service.
2. Information We Collect
2a. Information You Provide Directly
When you create an account or use the App, you may provide:
- Account information: Display name, email address, and password
- Profile preferences: Avatar selection, preferred deck categories
- Payment information: We do not store payment card details directly. All payment processing is handled by Apple Inc. (App Store) or Google LLC (Google Play). We receive only transaction confirmation and subscription status from these platforms.
- Communications: If you contact us for support, we collect the content of your messages and any information you voluntarily provide
2b. Information We Collect Automatically
When you use the App, we automatically collect:
- Usage data: Games played, questions answered, scores, badge achievements, session duration, deck selections, answer choices, and in-app navigation patterns
- Device information: Device type, operating system version, unique device identifiers, mobile network information, and App version
- Performance data: App crashes, error logs, and diagnostic information
- Session data: Login timestamps, session length, and frequency of use
2c. Information from Third Parties
We may receive information about you from:
- Apple / Google: Subscription status, transaction IDs, and account identifiers when you log in through Apple Sign-In or Google Sign-In
- Analytics providers: Aggregated and anonymized usage data from analytics services we use to improve the App
- Advertising networks: If you use the free tier, our advertising partners may provide us with information about ad interactions subject to their own privacy policies
3. How We Use Your Information
We use the information we collect to:
Operate the App
- Create and manage your account
- Process and track subscription status and entitlements
- Deliver gameplay, questions, badges, and scores
- Save your progress, streaks, and achievement history
- Enforce daily game limits for free tier users
Improve Our Services
- Analyze usage patterns to improve question content, game mechanics, and app performance
- Identify and fix bugs and technical issues
- Develop new features and content decks
- Conduct internal research and analytics
Communicate with You
- Send transactional notifications (subscription renewals, account updates)
- Respond to your support requests
- Send optional promotional communications if you opt in (you may opt out at any time)
Serve Advertising & Legal
- Display third-party advertisements between game rounds for free tier users
- Share limited data with advertising partners to serve relevant ads, subject to your device privacy settings
- Comply with applicable laws and regulations
- Enforce our Terms of Service
- Protect the rights, property, and safety of Marble Ceilings LLC, our users, and the public
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the App. Specifically:
When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
6. Data Security
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit (TLS/SSL)
- Encrypted storage of sensitive account data
- Access controls limiting who within Marble Ceilings LLC can access your data
- Regular security assessments of our infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.
7. Children's Privacy
Important Notice: Ultra Black is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information immediately.
If you believe a child under 13 has provided us with personal information, please contact us at the email address in Section 13.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
9. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through the App.
10. Push Notifications
With your permission, we may send push notifications to your device (for example, to notify you of new content or badge unlocks). You may disable push notifications at any time through your device settings.
11. Analytics and Tracking
We use analytics tools to understand how users interact with the App. Analytics data is used solely to improve the App and is not sold to third parties. You may opt out of analytics tracking by contacting us at [INSERT CONTACT EMAIL].
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or by email prior to the change becoming effective. We encourage you to review this policy periodically.
Your continued use of the App after the updated Privacy Policy takes effect constitutes your acceptance of the changes.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For data deletion requests, please email us with "Data Deletion Request" in the subject line. We will respond within 30 days.
This Privacy Policy was last updated on 6/13/26. By using Ultra Black, you acknowledge that you have read and understood this Privacy Policy.